Course Contents

Concept of Quality and Quality control, Total Quality Management (TQM). Statistical Methods in Quality Improvement. Management aspects of improvement, Statistical Process Control (SPC). Quality Systems and Standards, Statistical Quality Control (SQC). Statistical process control: Introduction, Shewhart control charts, basic principles, philosophy, construction, advantages of control chart. Sample size and Sampling Frequency, Average Run Length (ARL), Rational Subgroups, Behavior of control chart, Sensitizing Rule of control charts. Control chart for variables: Chart for Mean, Range and S chart, ARL for mean, R and S-charts. Control charts for individual measurements. Control chart for attributes: Control chart for nonconforming and nonconformities (Defects) and related concepts. Accepting sampling plans: Single, double and multiple sampling plans with their O.C. curves, Military Standard 105 Sampling Plans. Introduction to ISO-9000 and ISO-14000 series. Basic concepts of reliability: Structural reliability. Lifetime distributions (Failure models): Hazard rate.