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Course Contents

•Introduction to Conflict  Concept, scope, kinds( interpersonal, intrapersonal, intergroup, intragroup, regional and international; Dimensions of conflict( political, economic and social) •Models of Conflict Mitchells’s conflict model The trust model of conflict A.E.I.O.U model of conflict The circle of conflict model •Role of media in conflict • Role of interest group in conflict • Techniques of Conflict Resolution  Negotiations  Good offices  Mediation  Reconciliation  Adjudication  Track two diplomacy  Confidence building measures • Categories to address Conflict/ The Case Studies  Management  Prevention  Termination  Resolution  Transformation

Course Synopsis

This course help the students to understand about the causes, factors , various types and techniques of conflicts and furthur it would help the students to analyze about various techniques that how conflict can be resolved.

Course Learning Outcomes

After studying this course students would be able to recognize the conflict, suggest solutions for managing it and can contribute positively for the betterment of society and prevailing peace in the whole world.


Techniques of Conflict Resolution

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Introduction & Types of conflict

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Introduction to Conflict & Conflict Management

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conflict management

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conflict management

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Conflict Resolution: Arbitration

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Analysis of Conflict Resolution Methods

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Resolution Method for Conflict Resolution

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Types of Conflict Management

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Methods of Conflict Resolution-I

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Methods of Conflict Resolution-II

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Models of Conflict Resolution

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Conflict and its Relationship

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Conflict Management: Case Study of US President Obama

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5 Models of Conflict Resolution

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Thomas Kilmann Conflict Model

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Interpersonal Conflict Resolution

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Types of Conflict

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Conflict Management (A Video Lecture)

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Role of Behavior in Conflict Management

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Role of Negotiation in Conflict Resolution

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Conflict Management and Debone 6 thinking Points (A Video Lecture)

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Galtung's Conflict Triangle

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Sources of Conflict

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ABC model of Attitude

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ABC Model of Cognitive Behavior

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Workplace Conflict (A Video Guide)

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Role of Media in Conflict

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Role of Women Organizations in Conflict Management /Ethnic or Religious Conflict and its Resolution

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Track II Diplomacy for Conflict Resolution

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Track II Diplomacy in Middle East

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Tools of Diplomacy

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Therapeutic Model of conflict Resolution

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Confidence Buidling Measures

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Book Title : Conflict: Resolution & Prevention
Author : John Burtan
Edition : NA
Publisher : Newyork St. Martins Press 1990



Book Title : Resolving Third World Conflict
Author : Schraub Brown
Edition : NA
Publisher : Institute of Peace Press 1992 Washington DC,US







Title : Conflict management in Organizations
Type : Other

View Conflict management in Organizations


Title : Sources of Conflicts within Organizations
Type : Other

View Sources of Conflicts within Organizations